How to Edit a Response in a Completed Questionnaire

In InputKit, it is not possible to directly modify a response in a completed questionnaire. If a client made a mistake in their answers, the solution is to delete the sending and then resend the corrected questionnaire after if necessary, view this article to make any adjustments : How to edit the questionnaire?.

Steps to Delete a Response in InputKit

1. Go to the Sendings section

   • Log in to your InputKit account.

   • Navigate to the “Sendings” section, where all received responses are listed.

2. Find the corresponding sending

   • Locate the exact questionnaire response you wish to delete.

3. Delete the sending

   • Select the appropriate sending.

   • Use the option to permanently delete it from your data.

You can then resend the corrected questionnaire to your client so they can complete it again.

Important Notes

• Permission requirements In some cases, deleting or managing responses may require administrator or company's manager permissions.

• Impact on statistics Deleting a response will affect your reports, including your NPS average. Make sure to carefully assess the impact before deleting.

• Possible alternative If you hesitate to delete a response, consider temporarily excluding it from your analyses instead of permanently removing it.

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