Is It Necessary to Respond to All Results?

It is not mandatory to respond to all results in InputKit.

Which Responses Should Be Prioritized?

We recommend focusing on:

• Red alerts: These indicate unhappy customers and require quick intervention to resolve the situation.

• Orange alerts: These often highlight unresolved issues or frustrations that deserve attention.

Flexibility in Management

You always have the freedom to choose your priorities. Depending on your objectives, resources, and the criticality of the feedback, you may decide to:

• Respond only to urgent cases.

• Address all feedback to maximize engagement.

• Strike a balance between efficiency and relationship quality.

If you have any questions, don’t hesitate to reach out to us via chat.